This Privacy Policy explains what personal data me5 collects from players, why we collect it, how we store and protect it, who we may share it with and what your rights are in relation to your data. Please read this carefully before registering an account.
This Privacy Policy applies to all users of the me5 platform at me5.onl. By registering an account or using any part of the platform, you confirm that you have read this policy and consent to your personal data being handled as described here. This policy should be read alongside the Terms and Conditions.
me5 operates the online gaming platform at me5.onl and is responsible for the personal data that is collected, stored and processed in connection with account registration and platform use. We take the privacy of our players seriously and are committed to handling personal data transparently and responsibly.
This Privacy Policy covers how me5 handles personal information for all users of the platform, including players who have registered accounts and visitors who browse the platform without registering. The policy applies regardless of how you access me5 — whether through a mobile browser, a desktop browser or any other means.
If you have questions about how your data is handled, or if you wish to exercise any of your rights in relation to your personal data, the contact details at the end of this policy are where to start. We aim to respond to all reasonable data requests within a reasonable timeframe.
me5 collects personal data at different points during account registration and platform use. The types of data collected fall into the following categories:
| Data Category | What It Includes | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national identity number or copy of ID document | At registration and during identity verification |
| Contact Data | Mobile number, email address | At registration |
| Payment Data | Payment method details (JazzCash, Easypaisa, Raast, bank account, card details), transaction history in PKR | When deposits or withdrawals are made |
| Gaming Activity Data | Bets placed, games played, session times, win/loss history, bonus usage | Continuously during platform use |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically on platform access |
| Communication Data | Support chat or email content, complaints, queries | When you contact me5 support |
me5 does not collect data that is not necessary for the purposes described in this policy. We do not collect sensitive data such as health information, religious beliefs or political opinions.
me5 collects personal data for specific, legitimate purposes. We do not collect data speculatively or without a clear reason tied to the operation of the platform and the service provided to players. The main purposes for which we process personal data are:
me5 does not use your personal data to make automated decisions that have a significant legal effect on you without human review being available. Data is used to operate the platform, not to profile you in ways that affect your rights.
me5 uses cookies and similar technical tools to operate the platform correctly and to understand how it is being used. Cookies are small text files placed on your device by your browser when you visit me5. They are not harmful and do not give the platform access to other information on your device beyond what is stored in the cookie itself.
The types of cookies used on me5 include:
Most browsers allow you to control or delete cookies through your browser settings. Blocking essential cookies will affect your ability to log in and use the me5 platform normally. Blocking functional or analytics cookies will not prevent you from using the platform but may affect your experience.
me5 does not sell personal data to third parties. Your information is your information and it is not a product we trade. We share personal data only in the specific circumstances described below, and only to the extent necessary for each purpose:
me5 will never sell, rent or trade your personal data to marketing companies, data brokers or any unrelated third parties. Data sharing is limited strictly to operational necessity.
me5 implements technical and organisational security measures appropriate to the nature of the data we hold and the risks involved in online gaming platform operations. These measures are designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure.
Security measures in place include:
No online platform can guarantee absolute security against all possible threats. While me5 takes all reasonable steps to protect your data, you also play a role in account security by keeping your login credentials private and using a strong, unique password for your me5 account. If you suspect your account has been accessed without your knowledge, contact support immediately.
me5 keeps personal data for as long as it is needed for the purpose it was collected, or as long as required to meet legal obligations. Retention periods vary by data type:
When data is no longer required and the applicable retention period has passed, it is deleted or anonymised so that it can no longer be attributed to you as an individual.
As a me5 player, you have specific rights in relation to your personal data. me5 respects these rights and will respond to requests made in good faith within a reasonable timeframe:
You can request a copy of the personal data me5 holds about you. We will provide this in a clear format within a reasonable timeframe after verifying your identity.
If any personal data we hold about you is inaccurate or incomplete, you can request that it be corrected. You can update basic account details directly through your account settings, or contact support for anything that requires manual correction.
You can request that me5 delete your personal data. This right is not absolute — where data must be retained to meet legal obligations or to resolve outstanding disputes, we may be required to keep it for the applicable period regardless. We will be clear with you about what can and cannot be deleted and why.
In certain circumstances, you may have the right to object to or request restriction of specific types of data processing. Contact support to discuss any concerns about how your data is being used and we will review your request.
To exercise any of the above rights, contact me5 support with your request. We will ask you to verify your identity before processing data-related requests to protect against unauthorised access to account information.
me5 is strictly an adult platform. The minimum age to register and use me5 is 18 years. me5 does not knowingly collect personal data from anyone under the age of 18.
If me5 discovers that personal data has been collected from an individual under 18, that data will be deleted and the associated account will be closed immediately. Any funds deposited by an underage user will be returned through the original payment method where possible.
If you believe an underage person has registered an account on me5, please contact support with the relevant information so the matter can be investigated and acted on promptly.
me5 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the data we collect or process, or changes in applicable legal requirements. When changes are made, the date shown at the top of this page will be updated.
Where changes are significant, me5 will take reasonable steps to notify registered players — for example by displaying a notice on the platform or sending a notification through registered contact details. For minor or clarifying changes, updating the page and the revision date is sufficient.
Your continued use of the me5 platform after any revised version of this Privacy Policy has been published means you accept the updated terms. If you do not agree to a revised policy, you should stop using the platform and request account closure if you wish to do so.
If you have any questions about this Privacy Policy, want to understand more about how your data is used, or wish to exercise any of your data rights, please get in touch with the me5 support team. We aim to respond to all privacy-related queries promptly and will provide clear answers rather than sending you back to this document for things that need a direct response.
You can also visit our FAQ page for general questions about accounts, payments and platform use, and our Terms and Conditions for the full platform usage agreement.
Privacy queries can be sent to: [email protected]
A plain-English summary of the most important aspects of the me5 approach to player privacy.
me5 does not sell, rent or trade your personal information to any third party. Data sharing is limited strictly to what is needed to operate the platform — payment processors, identity verification and legal requirements. Nothing else.
All data transmitted between your device and me5 is encrypted. Account credentials are stored securely and never in plain text. Technical security measures are in place across all systems that handle personal data.
You have the right to request a copy of the personal data me5 holds about you, to have inaccurate data corrected and to request deletion where it is no longer needed. Contact support to make any of these requests.
Your payment details — whether JazzCash, Easypaisa, Raast or bank transfer — are shared only with the relevant payment processor for the purpose of completing your transaction. Payment data is not shared beyond what that transaction requires.
Identity and age verification protects the platform from underage access and fraud. The data collected for verification is handled securely and retained only as long as legally required. Verification documents are not shared beyond their intended purpose.
me5 retains personal data only for as long as it is needed for the purpose it was collected or as required by legal obligations. When the retention period ends, data is deleted or anonymised. We don't keep data longer than necessary.
Register your free account, deposit in PKR and access the full me5 platform — casino, sports betting, slots, fish games, bingo and more. Your data is handled responsibly every step of the way.